Legal

Legal & Policies

Your privacy, rights and training experience matter to us.

At DC Care Training, a trading brand of Dominion Consultancy Group, we are committed to transparency, protecting personal information and providing clear terms for learners, employers and organisations using our services.

Please review the following policies to understand how we handle your information, manage training bookings and deliver our services.

Draft — pending approval

Last updated: 11 November 2026

Privacy Notice

How we collect, use, share and protect your personal information under UK GDPR and the Data Protection Act 2018.

Read this policy

Terms & Conditions of Training and Booking

The booking agreement for individual learners and employer-funded places, covering payment, delivery and certification.

Read this policy

Cancellation, Refund & Rescheduling Policy

Your cancellation and refund rights for classroom, online and qualification programmes, including statutory consumer rights.

Read this policy

Cookie Policy

What cookies and browser storage this website uses, and how you can manage optional cookies.

Read this policy

Data Protection & Learner Confidentiality

How we safeguard learner records, assessment evidence and confidential information throughout your training.

Read this policy

These policies are drafts pending final compliance review and approval. Some company details and commercial terms are marked Pending confirmation and will be completed before publication. Questions? Visit our contact page.